Join a South Dakota Business of the Year Award Winning Team!
THE POSITION
Join a South Dakota Business of the Year Award Winning Team!
Work with industry leading therapists in our team-based environment and cultivate relationship within your community.
Pain & Movement Solutions is looking to hire a full-time Patient Care Coordinator to join our high-performing, fun energetic team. As the first impression for our clients, superior customer service skills and professionalism are of the upmost importance. In this role, you will take ownership by providing a positive patient experience through great phone etiquette, attention to detail with patient record management, problem solving for schedule management and serving as a crucial player in overall success of care through multifaceted duties to ensure our clients meet their goals.
QUALITIES THAT ARE IMPORTANT FOR THIS POSITION:
– A friendly, outgoing, energetic personality, ability to multitask, great organization skills, detail oriented, dependable, patient focused and ability to thrive in a fast- paced environment
– Someone who has a strong passion for people and helping them achieve their goals
– A person who gets excited about learning and developing
– Ability to work as part of a team across multiple job duties
– Excellent communication and interpersonal skills
– Willing to learn or have some experience with EMR systems, Insurance handling, pre-authorizations, insurance verification, etc.
– Front Office/ Medical Receptionist Experience preferred, but not required.
– Computer proficient (Microsoft Applications, Scheduling, internet searching, wct
JOB RESPONSIBILITIES WILL INCLUDE:
– Excelling as the first impression of our organization through answering phone, greeting patients and maintaining friendly and professional relationships with all business interactions.
– Scheduling appointments and schedule management to ensure patient success across multiple providers
– Accurate patient record management including data acquisition and input, filing, faxing and scanning medical records
– Proficient in obtaining patient insurance information, verifying benefits, obtaining insurance authorization, and successfully communicating the patient’s financial responsibility
– Practices confidentiality and privacy protocols in accordance with company policies and HIPAA requirements
– Duties of a PT Aide by assisting the physical therapy providers with minor patient care items, including cleaning and stocking rooms, and laundry
– Willingness to take on various duties as needed
– Maintaining clean, organized workspaces
– Meet Pain & Movement Solution’s values to provide high quality care and service that exceeds expectations
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Health savings account
- Paid time off
- Retirement plan
- Vision insurance
Medical Specialty:
- Physical & Rehabilitation Medicine
Schedule:
- Monday to Friday
- No weekends
Work Location: In person